Damage reports (Schadengutachten), valuation reports (Wertgutachten) and the review of other experts' reports. One contact person from the first call to the finished report (Gutachten). For accidents that were not your fault, the other party's liability insurance usually pays the costs.
Four steps. You take the first one. We take care of the rest.
You call us or write on WhatsApp. We explain the next steps and set an appointment, usually within 24 hours.
We inspect the vehicle where it suits you. For a typical case, the damage inspection takes 30 to 45 minutes.
Usually within 24 hours after the inspection. We send the report to the people involved. We stay your contact person for questions.
If the other driver is at fault, their liability insurance pays based on the report. You decide whether to use the money for a repair or to keep it.
One call is enough. From the first contact to the handover of the report, you have one contact person. This person looks after the whole process.
We come to the vehicle: to your home, your workplace, the repair shop, the towing company or directly to the accident scene. You do not have to move anything.
Call us and describe your case. We tell you whether an inspection is worthwhile for this damage and what we need for it. This free initial assessment takes five minutes and costs nothing. This is true even if the result is that you do not need a report at all.
Maximilian Fromm
Independent vehicle expert for damage and valuation, engineer (B.Sc. in Mechatronics)
Describe your case in five sentences or send three photos of the damage. I will tell you whether a report is worthwhile and what we need.
No upfront payment for accidents that were not your fault
Two cases from our daily work. The amounts appear in the report exactly like this, with each item listed separately.
The replacement expense (Wiederbeschaffungsaufwand) is what the insurer pays for a total loss. It is the value of a comparable vehicle minus the price you can still get for the damaged car. For the days without a vehicle, Loss-of-use compensation (Nutzungsausfall) or a rental car may also apply. The report states how long the vehicle is out of use. For the Audi A4 above, this came to €602.
Services: We clarify by phone beforehand which service fits. This costs nothing.
After the accident: extent of damage, repair method, repair costs, replacement value (Wiederbeschaffungswert) and residual value (Restwert), diminished value (merkantile Wertminderung) and downtime. For cars, motorcycles, vans, trucks and trailers.
Learn moreSmall damage: For very small damage, a report is often not worthwhile. This comparison shows where the limit is in your case. It also shows what a repair estimate (Kostenvoranschlag) does not include.
View comparisonDetermine the value: market value, replacement value and a condition grade (Zustandsnote) for the vehicle. For Youngtimers (modern classics, 15 to 30 years), Oldtimers (classic cars, 30+ years) and vehicles with a special value. We can inspect on site. For classic cars, our photo studio in the workshop is also available.
Learn moreAfter a reduction (Kürzung): If a report is reduced or the numbers do not match the damage, we check the repair cost calculation and the values. We record in writing what is wrong or cannot be proven. Vehicle owners affected by an accident, law firms and repair shops can hire us.
Learn moreMaximilian Fromm
Independent vehicle expert for damage and valuation, engineer (B.Sc. in Mechatronics)
Qualifications: In Germany, the title of expert is not protected. That is why you can see here what our assessment is based on.
Maximilian Fromm studied mechatronics at Friedrich-Alexander University Erlangen-Nuremberg and worked for three years on race cars in a Formula Student team. Vehicle technology is the foundation, not a side subject. More about his background
He passed the knowledge examination for vehicle experts at SFV e.V., a German association of vehicle experts (Sachverständigenfachverband). He is also a member of the Association of German Engineers, a professional association.
Since August 2026, we have worked in our own workshop in Erlangen-Frauenaurach, 235 square meters with a vehicle lift. What cannot be seen at the roadside goes onto the lift there. You do not have to come to us: the inspection still takes place where the vehicle is.
Service area: We inspect the vehicle where it is. Ten towns have their own page with the details that apply there, including Schwabach and Zirndorf.
Nuremberg is our largest area and has the shortest routes between accident scene, repair shop and towing company.
In Fürth and Erlangen, appointments are usually possible on the same day or the next day, because both are very close to us.
Our office is in Erlangen. The workshop is in Erlangen-Frauenaurach.
We also travel to Bamberg. There, an appointment is usually possible on the same day.
The quick way: Are you not sure whether a report is worthwhile at all? Send three to five photos of the damage. We tell you whether an inspection is worthwhile for this damage and what we need for it.
The assessment costs nothing and does not obligate you to anything. This is true even if we advise against a report.
Depth of inspection: Assessing and repairing are two different roles. We take only the first one, so that no repair order has any influence on the result. How far the inspection goes depends on the damage itself. We check these six points as far as the case allows.
Claim settlement (Regulierung): After an accident that was not your fault, many people know only some of the items in the settlement. On the left is what the report provides in numbers. On the right is what you can do with these numbers.
What customers want to know beforehand
For accidents that were not your fault, the other driver's liability insurance usually pays the costs of the report. For very small damage, a report is often not worthwhile. We tell you by phone beforehand where the limit lies in your case.
For accidents that were not your fault, the other party's liability insurance pays, because the costs are part of your damage. You only sign the order. The invoice goes to the insurer.
Checking and payment usually take four to six weeks. If the settlement is clearly delayed or the payment is reduced, this is a legal question for your lawyer. We are happy to answer questions about the technical side of the report. Please call us.
There is no fixed deadline for the inspection. Technically, only one thing counts: it must take place before the repair starts. Once the damage is repaired, its extent can no longer be proven. In practice, the inspection should therefore take place in the first few days.
An inspection appointment is usually possible within 24 hours. The finished report is usually ready within 24 hours after the inspection. For complex damage or additional measurements, it takes longer. We tell you this beforehand.
For accidents that were not your fault, you hire the independent vehicle expert yourself. Repair shops and the other party's insurer often suggest someone. These are suggestions, not requirements. For a claim under your own vehicle insurance (Kaskoschaden), your own insurer hires the expert.
Direct contact with the expert: You reach the expert directly, with no call center. The initial assessment of your case takes a few minutes. It is free and non-binding.
Kfz-Sachverständigenbüro Fromm
Schillerstr. 67a
91054 Erlangen
We work across the Nuremberg Metropolitan Region: in Nuremberg, Fürth, Erlangen and Bamberg, and also in Schwabach
