You reach the independent vehicle expert directly. There is no call center. Describe your case on the phone, and we tell you what is needed. In the first call, we tell you without obligation how to proceed.
Call us. After an accident, this is the fastest way. You can also write to us on WhatsApp, by email or with the form. This takes a little longer.
Fastest: 09131 91 66 143. You can reach us by phone 24/7.
With photos: useful if you want to send photos of the damage right away. A first assessment is often possible within a few minutes.
In writing: info@clevercrash.de. Good for documents, file numbers and anything that is not urgent.
Available 24/7: fill in the form and we call you back. This is the best way if you cannot talk on the phone right now.
We have three addresses in the metropolitan region. We usually come to your vehicle. A visit to us is possible by appointment. You can reach us by phone 24/7, and inspections are by appointment.
Office, Schillerstraße 67a, 91054 Erlangen. This is where mail, documents and case work come together.
Workshop, Willi-Grasser-Straße 21, 91056 Erlangen. 235 square meters with a vehicle lift and a photo studio, since August 2026.
Branch location, Carlo-Schmid-Straße 4B, 90765 Fürth. Contact point for Fürth and the western part of the region.
We regularly travel to Nuremberg, Fürth, Erlangen, Bamberg, Forchheim, Herzogenaurach and Schwabach. View all service areas
We can usually set up an inspection appointment within 24 hours. The finished report is usually ready within 24 hours after the inspection.
If something is missing, please call anyway. With this information, the call goes faster.
Have the vehicle registration certificate (Fahrzeugschein) ready. If you do not have it, tell us the make, model, first registration date and approximate mileage.
Tell us when and where it happened and whether liability is clear. Give us the file number from the police or the insurer, if you have one.
Important: Tell us about all prior damage (Vorschaden), including older damage. The report must list it. If the report does not list prior damage, the insurer may say the new damage comes from the old event. Then the payment may be reduced (Kürzung). Also tell us whether the vehicle still drives and where it is.
The fastest way is by phone: 09131 91 66 143, available 24/7. WhatsApp, email and the form work just as well. They only take a little longer.
For the vehicle: the registration certificate, or at least the make, model, first registration date and approximate mileage. For the accident: when and where it happened and, if you have one, the file number from the police or the insurer. For the condition: whether the vehicle still drives, where it is and whether it has prior damage.
Usually yes. We come to the vehicle, whether it is at home, at the repair shop or at the accident scene. A visit to us in Erlangen or Fürth is also possible by appointment.
Willi-Grasser-Straße 21, 91056 Erlangen. 235 square meters with a vehicle lift and a photo studio, since August 2026.
We can usually set up an inspection appointment within 24 hours. The finished report is usually ready within 24 hours after the inspection.
Yes. It is useful if you want to send photos of the damage right away. WhatsApp belongs to Meta, and the company processes your phone number and your message, also on servers outside the EU. Learn more in the privacy policy.
Your free initial assessment takes five minutes. This is true even if you do not need a report at all.
