We call you and find out what your case needs. This takes five minutes and costs nothing. The call is free even if you do not need a report (Gutachten) in the end.
Usually within 24 hours. We come to your vehicle: at home, at work, at the repair shop or at the accident scene. The damage inspection takes 30 to 45 minutes for typical damage.
Usually within 24 hours after the inspection. We send the report to the people involved and stay your contact person.
For accidents that were not your fault, we bill the other party's insurer directly. You do not receive an invoice from us. Two cases work differently: a claim under your own vehicle insurance (Kaskoschaden) and damage you caused yourself. There we tell you the price beforehand, not afterward.
You can read what a damage report (Schadengutachten) includes on the page Damage report.
You reach the independent vehicle expert directly, with no call center. We are available by phone 24/7. Inspections take place by appointment.
