Maximilian Fromm, independent vehicle expert for damage and valuation, during a vehicle inspection
Residual value offerAfter a total loss: have the offer assessed

Key points at a glance

  • The residual value reduces the compensation for the vehicleIn a total loss (Totalschaden) where the other party is fully liable, the insurer usually pays the replacement value (Wiederbeschaffungswert) minus the residual value. This applies if you buy a replacement vehicle or use a fictitious settlement (fiktive Abrechnung). If you share liability (Mithaftung), the compensation is also reduced (§ 254 of the German Civil Code, BGB).
  • The residual value in the report is based on the regional marketAs a rule, the independent vehicle expert must get three offers on the relevant regional market and name them in the report.
  • Private persons whose car was damaged do not have to search a special online market themselvesThis means an online platform for buyers of damaged vehicles. But if the insurer gives you a specific, binding offer before the sale that you could easily accept, it can count even if it comes from the internet. Stricter standards apply to businesses that also sell used vehicles.
  • Exception: a considerably higher offer before the saleIf you have a specific offer before the sale that you can easily take up and that is reasonable for you, it may have to be taken into account.
  • Have an offer you received assessed before the saleWhether it must be taken into account is a legal question. Your lawyer can answer it.
Who this page applies toThe statements apply to private persons whose car was damaged in an accident caused by someone else (liability claim, Haftpflichtschaden). Stricter standards apply to businesses that also sell used vehicles. They can reasonably be expected to use the online residual value market without further steps (BGH, 02.07.2024, VI ZR 211/22, Rn. 22). If the lessee claims the damage only as damage of the lessor, the options of the lessor count (Rn. 24). For damage under your own vehicle insurance (Kaskoversicherung), the terms of your contract count. In these cases, ask your lawyer.

Why does the residual value affect the compensation for my vehicle?

Because in a total loss, usually only the replacement expense (Wiederbeschaffungsaufwand) is paid: the replacement value minus the residual value.

The replacement value is the price you would have to pay on the regional market for an equivalent used vehicle. The residual value is the amount the damaged vehicle can still be sold for on the market. The higher the residual value that is used, the less the insurer pays for the vehicle. You do not lose the residual value: you keep the vehicle or you receive the residual value from the buyer. It can become expensive if the insurer uses a higher residual value than you actually get when you sell.

Example calculation, invented and not a real case. VAT is not taken into account, the other party is fully liable and there are no other items: The replacement value is €8,000. The report states a residual value of €1,500, so the replacement expense is €6,500. If the insurer instead uses an offer of €2,800 as the residual value, it is €5,200. You then receive €1,300 less.

The page Total loss shows which values belong to a total loss.

How is the residual value in the report determined?

As a rule, the independent vehicle expert must get three offers on the relevant regional market and name them specifically in the report.

The Federal Court of Justice confirmed this in its judgment of October 13, 2009 (VI ZR 318/08, Leitsatz b, Rn. 11). So the report shows which offers the residual value is based on. An offer from an online salvage platform outside the region (Restwertbörse, an online platform for buyers of damaged vehicles) is a different offer than one that a dealer in your region makes for the vehicle in its condition.

Knowing the regional prices helps to assess an offer from the insurer from a technical point of view, for example whether it fits the vehicle, its condition and its location. More on the role of the region is on the page Choosing a vehicle expert.

What does the Federal Court of Justice say about the residual value offer?

Sale, continued use and the exception for a specific offer.

According to the case law of the Federal Court of Justice, a private person whose car was damaged may usually rely on the residual value shown in the report they ordered, if that report determined the value correctly on the regional market. A considerably higher, specific offer that can easily be taken up and that they have before the sale can change this.

  • Sale: the price you got. If the person whose car was damaged sells the vehicle, they can in principle base their damage calculation on the residual value they actually got. If the liability insurer claims that a higher amount could have been achieved on the regional market, it must prove this (BGH, 12.07.2005, VI ZR 132/04).
  • Continued use: the residual value in the report. If the person whose car was damaged has the vehicle repaired and continues to use it, relying on a report that shows a correct valuation, they can in principle use the residual value stated there (BGH, 13.10.2009, VI ZR 318/08, Leitsatz a, Rn. 10). In the case decided, the report was not sufficient, because it showed neither the number nor the source of the offers.
  • Exception: a higher offer before the sale. The person whose car was damaged generally meets the principle of economic efficiency (Wirtschaftlichkeitsgebot) if they sell at the price that a report with a correct valuation shows for the general regional market. This principle means they should choose a reasonable way to remove the damage and keep the damage low (§ 254(2) BGB). In an individual case, however, they may be required not to sell at this price and to use another reasonable option to sell that is open to them (BGH, 01.06.2010, VI ZR 316/09, Leitsatz a and b, Rn. 7 and 9). For private persons whose car was damaged, the insurer must prove that such an exception applies.

The case of June 1, 2010

In the case of June 1, 2010, the defendant had sent nine residual value offers to the person whose car was damaged before the sale. The highest was €1,730. It was binding until April 29, 2008, with pickup against cash payment, and the person could accept it by phone (Rn. 1 and 10). The person sold the vehicle on May 10, 2008 for €800 to a buyer of their own choice. They had to accept that the higher residual value of €1,730 was counted against their claim. The BGH did not object that the court of appeal saw this as a considerably better option to sell that the person could easily have used. The BGH did not discuss that the binding period had already ended at the time of the sale. It also stresses that such exceptions must stay within narrow limits. The person whose car was damaged must not be forced to sell the vehicle in the way the insurer wants.

And what if an offer only arrives after the sale?

In the case of June 1, 2010, the offer had been made before the sale (Rn. 10). The Federal Court of Justice links the exception to an option to sell that is offered to the person whose car was damaged (Rn. 9). An offer that only arrives afterwards usually comes too late.

In the judgment of July 12, 2005 (VI ZR 132/04), a binding offer arrived only two days after the sale. The Federal Court of Justice left open whether this offer met the requirements of its case law for an obligation to use it. In that case, the report of the person whose car was damaged was based on an unsuitable internet offer. The court decided that, in this situation, the person did not in principle have to tell the insurer about the planned sale.

The Federal Court of Justice sees a risk if the residual value is realized without sufficient backing from your own report (BGH, 13.10.2009, VI ZR 318/08, Rn. 9). A lawyer can clarify how a later offer is to be assessed in the individual case.

What should I do if the insurer sends a residual value offer?

Four points that often matter before a sale. They do not replace a check of your individual case.

Have an offer you received assessed before you sell your damaged vehicle. Your lawyer can tell you whether this applies in your case.

1

Before the sale: have the offer clarified

A sale cannot be undone. That is why it makes sense to have an offer assessed beforehand, and quickly: offers often have a binding period, and waiting too long can increase the damage. The same applies to promises, signatures and handing over documents or keys to a buyer. How long you can wait depends on your individual case and is a legal question.

2

Record the offer

Write down the sender with name and address, the amount, the binding period (the date until which the bidder is bound by the offer), the pickup conditions, the payment method and any reservations. Take a photo of the letter or a screenshot of the email. If you get a phone call, write down the time, the name and the number.

3

Have the offer checked from a technical point of view

An independent vehicle expert can check whether the offer fits your vehicle, its condition and its location, and where it comes from. Your lawyer then assesses whether it must be taken into account.

4

Clarify the legal question with your lawyer

Whether you must take an offer into account is a legal question. You can clarify it with a traffic law lawyer before you sell or otherwise dispose of the vehicle. Write down when the offer arrived and what you did afterwards. If you do not have a lawyer yet, we can name law firms for traffic law on request. If the accident was not your fault, the other party's liability insurance usually also pays the lawyer's fees. With shared fault (Teilschuld), it pays according to the liability share (Haftungsquote).

What applies if I keep or repair the vehicle?

Then there is no sale. If you settle on the basis of the replacement expense, the residual value from the report is usually the figure used in the calculation.

In its judgment of October 13, 2009 (Leitsatz a), the Federal Court of Justice accepted that a person who repairs the vehicle and continues to use it can in principle use the residual value from a report with a correct valuation. This applies if they settle on the basis of the replacement value minus the residual value. If you instead settle the actual repair costs within the 130% limit (130-Prozent-Grenze), the residual value usually does not matter. The page about the 130% rule explains when a repair is worthwhile despite a total loss. The page Fictitious settlement explains what applies to a fictitious settlement.

Frequently asked questions: residual value offer from the insurer

Residual value offer

What is the residual value?

The residual value is the amount the damaged vehicle can still be sold for on the market. In a total loss, it is deducted from the replacement value (the price for an equivalent vehicle). The difference is called the replacement expense. A report states which offers the residual value is based on.

Do I have to accept the insurer's residual value offer?

Not automatically. According to case law, a private person whose car was damaged may usually rely on the residual value shown in the report they ordered, if that report determined the value correctly on the regional market. A considerably higher, specific offer that can easily be taken up and that they have before the sale can change this. Have your lawyer assess an offer before the sale.

Why can the insurer's offer be higher than the residual value in the report?

It can come from an online salvage platform outside the region, while the report is based on offers from the regional market. In principle, the Federal Court of Justice does not see private persons whose car was damaged as obliged to use a special online market for buyers of damaged vehicles themselves. But if the insurer gives you a specific, binding offer before the sale that you could easily accept, it can count even if it comes from the internet (BGH, 01.06.2010, VI ZR 316/09, Rn. 8 to 10). A lawyer assesses whether this applies in your case.

What is a binding period?

The binding period is the date until which the bidder is bound by the offer. If the letter states a period, write down the date and tell your lawyer and us about it first. Your lawyer assesses how a period affects your case.

Sale and report

May I sell my vehicle before the insurer pays?

In principle, the sale is allowed if you sell at the price that a report with a correct valuation shows for the regional market. A risk remains if the residual value is realized without sufficient backing from your own report. Before the sale, also check whether you have a considerably higher, specific offer.

Where do the three offers in the report come from?

According to the case law of the Federal Court of Justice, an independent vehicle expert must, as a rule, get them on the relevant regional market and name them in the report. The Federal Court of Justice confirmed this on October 13, 2009 in VI ZR 318/08 (Leitsatz b, Rn. 11). If a report is available, it states which three offers are named.

What applies if the insurer names a higher offer only after the sale?

An offer that arrives only after the sale usually comes too late. The Federal Court of Justice links the exception to an option to sell that is offered to the person whose car was damaged (BGH, 01.06.2010, VI ZR 316/09, Rn. 9). In the case decided, the offer had been made before the sale (Rn. 10). In the judgment of July 12, 2005 (VI ZR 132/04), a binding offer arrived only after the sale. The court left open whether this offer met the requirements for an obligation to use it. Keep the letter and write down the date you received it. Have your lawyer assess the case.

Sources

Residual value offer in your mailbox? Give us a quick call.

You do not have a report yet, or you have questions about yours? Call us. On the phone, we explain the technical side: how the residual value and the replacement value are determined in a report. Your lawyer assesses whether an offer must be taken into account. If relevant, determining the residual value is part of our accident and damage report service.

We are based in Erlangen and inspect vehicles in the Nuremberg Metropolitan Region. You can find the overview under service areas. Go directly to the pages for Erlangen, Nuremberg and Fürth.

Profile photo of Maximilian Fromm, independent vehicle expert for damage and valuation
Maximilian FrommFounder and engineer (B.Sc. in Mechatronics)

Legal information, not legal advice. This page gives general information about dealing with residual value offers after a total loss. It does not check your individual case and does not replace advice from a traffic law lawyer.

Last updated: November 5, 2026. The law and case law can change.

Maximilian Fromm, independent vehicle expert for damage and valuation at CleverCrash

Maximilian Fromm

Independent vehicle expert for damage and valuation, B.Sc. in Mechatronics

Maximilian Fromm is an independent vehicle expert for damage and valuation and the founder of CleverCrash in Erlangen. He studied mechatronics. Since August 2025, he has written damage reports (Unfallgutachten) in the Nuremberg Metropolitan Region for people whose car was damaged in an accident. On request, he works together with the repair shop and the lawyer. He supports his customers until the insurer pays out.